August 2016

Christopher MabbFrom: Dr Christopher Mabb, Scientific Word Ltd.
To: Our Scientific Word/WorkPlace/Notebook Technical Typesetting list


    And so to our August mailing. This is to let you know about the latest Scientific Word/WorkPlace/Notebook version 6.0.18, together with some tips from recent Tech. Support issues. We recommend you update to version 6.0.18 now, following the Installation instructions here.


  1. Version 6.0.18:    Changes in v6.0.18 include:
    As a result of the highlighted line, BibTeX now works correctly with v6.0.18 as follows:

  2. Version 6.0.17:    The change in v6.0.17 was:

  3. Windows 10:    We have recently spent some time testing both versions 5.5 and 6.0 of our software with Windows 10, and have updated our installation instructions for v5.5 and v6.0 accordingly. Further to our June 2016 mailing (Item 6):

  4. Changing the page layout:    It's easy with version 6.0 to change aspects of the document's appearance as follows:
    [See the video here.]

  5. Amazon:    Wherever you are in the world, you're probably not too far from Amazon. And we guess you buy lots of your stuff there. Everybody does.
    And that's OK, because we're on Amazon too. You can find Scientific Word/WorkPlace/Notebook on,,,, and
    But to tell you the truth, you'll get our software a good bit cheaper from our own Licence Calculator, whichever country you're in.
    So what are you waiting for? If you're still shopping around, why not buy your permanent licence from our Licence Calculator *today*? And leave Amazon till tomorrow...

  6. Cube roots:    One of our users from Romania who had recently upgraded to v6.0 Emailed to say:
    I am writing to inform you that, it seems that in SWP 6.0 is not implemented the real function radical of order n (n integer more greater than 2). In SWP 5.5 this function is defined.
    In our response we said:
    Thanks for your Email – good to hear from you. Here’s what you need to do:
    1. Enter the radical
    2. Right-click on it and select Properties – Radical Properties
    3. Choose the second option.
    We agree it's a confusing change for people well-acquainted with the v5.5 interface. Hopefully this note will save you a few minutes hunting around! [See the video here.]

  7. Split-the-Difference pricing:    We mentioned last time (Item 5) that we were temporarily cushioning the price increase brought about by the weakening of the pound post-Referendum.
    We're also introducing a Split-the-Difference pricing policy to benefit continuing customers. For Annual Maintenance sites in the UK, where the licence is priced in US dollars but charged in pounds – or for sites in Europe where our Training Courses are priced in pounds but charged in Euros – there’s a vulnerability to the exchange rate fluctuations. This has been particularly acute since the Brexit Referendum.
    Our new Split-the-Difference policy, designed to reward our repeat customers, says that where the exchange rate has moved against the customer since the previous year’s Annual Maintenance renewal (or previous year’s Training Courses) we will split the difference with them between what they paid last year and what it should be this year. If the exchange rate has moved in their favour, they pay the new lower price.

  8. GoToMyPC:    We've had a GoToMyPC account for about 12 years now, providing secure remote access to our computers from any online computer in the world. We use it several times a week.
    On a couple of occasions recently, we've suggested particular customers might want to install the free 30-day trial of GoToMyPC so that we can sort out their Tech. Support issues by logging on to their machine remotely. This works extremely well, not least because we're very familiar with the interface already. So we're now suggesting it more widely to our users, both for its main purpose – your own remote access to your machine whenever you're away – and also for facilitating our hands-on Tech. Support.
    Full disclosure: we receive a small percentage if you sign up beyond the 30-day trial. But at less than £100/year for these benefits, it's difficult to pass up.
    Just click the link above, then FAQs and TryItFree. It might help all your Tech. issues go away...  


Thanks for reading this mailing; more to follow after the summer break...

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Christopher Mabb, Scientific Word Ltd., UK
Tel: +44 (0)345 766 0340; Fax: +44 (0)345 603 9443