"You're welcome! The best way you can thank us is by recommending us to all your colleagues and co-authors not yet using our software - telling them we're a real company in these days of online fraudsters... that we know the software we sell inside out... that we provide a prompt, reliable service.
Hope this gives you some ideas - you could even use the link below to do it painlessly!"
Perhaps we could invite you, too, to consider recommending us - especially to contacts, co-authors, lecturers and teachers in other countries, where perhaps not everyone has yet come across Scientific Word, Scientific WorkPlace and their little brother Scientific Notebook? We only receive your friends' details once they choose to take advantage of the free 30-day trial (available from the link they'll receive), so you won't be compromising their privacy in any way.
We were able to reassure him that the old file he sent us went straight through Scientific WorkPlace v5.5 on Vista without a single message or error, producing a beautifully typeset PDF document. That's good news for those who are still needing to upgrade to the current v5.5 - do please visit our Version 5.0 and Version 5.5 pages to see the new features added in."My main use of SW is for writing maths papers - I almost always use portable latex, and the ability to also convert directly to pdf files without having to transfer to our Unix machines, will be very useful. I have files from many old versions of SW (2?).
Thanks for your help."