March 2020

From: Dr Christopher Mabb, Scientific Word Ltd.
To: Our Scientific Word/WorkPlace/Notebook Technical Typesetting list

1. We are available!     If it helps to reassure you of our availability to provide you with our Unbeatable Expert Technical Support, we should point out that we often work remotely, from a variety of locations. Our normal service will continue throughout.
   Just drop us an Email if we can help at all. We'll even reinstate Tech Support for our v5.5 users (retired in June 2017) for the next 12 weeks...




2. Temporary licensing arrangements:    If you or your colleagues are working from home, why not contact us for creative solutions to provide you with the Scientific Word/WorkPlace licensing you need?
   
   
   • For example, you could buy a 6-month licence for 1/3 of the Licence Calculator price (please see our May 2013 mailing Item 4), now extendable upon request to 12 months for a second 1/3 of the then-current price – convertible to a permanent licence for a final 1/3 payment.
     That's to say, new Fixed licences you buy to cover this short-term need can be bought in instalments, with options to terminate at 6 and 12 months. This offer applies to Commercial and Educational licences.
   
   
   • And to make this instalment deal even sweeter: If you buy the v5.5 Scientific Word/WorkPlace Training Course videos – £197 Commercial, with Educational discount to £147 (plus VAT, if you're inside the EU):
     1. We'll give you another £50 discount, which we would normally reserve for buying the videos together with a permanent licence, by setting a £50 rebate against your first 6-month licence for Scientific Word/WorkPlace
     2. And we'll also give you complimentary access to Section Two (about 45 minutes) of the version 6.0 Training videos – free taster here.
   
   And if these offers don't help – you're welcome to Email us your own ideas. We'll consider all reasonable suggestions with a view to making them work.